🔒 Data Security

1xbest Privacy Policy – your data is safe with us

When you create an account or play on 1xbest, certain information reaches us. In this privacy policy, we clearly explain what data is collected, how it is used, and how it is kept secure.

Last Updated: January 1, 2026 SSL Encrypted Not sold to third parties
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Transparent Policy

How we respect your privacy

Six core principles behind 1xbest's approach to protecting your data

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Strong Encryption

All your personal and financial data is secured with 256-bit SSL encryption. No hacker or unauthorized party can access your information.

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Not sold to third parties

Your data is never sold to advertisers or third parties. It is used solely to improve our services.

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Purpose-Specific Use

Every piece of data collected is used for a defined purpose. No unnecessary or irrelevant data is gathered — only what is strictly needed.

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Deleted After the Retention Period

Personal data is automatically deleted once it is no longer needed. When an account is closed, all data is deleted unless retention is required by law.

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Transparency

We always tell you where your data goes. No hidden collection, no vague usage — everything is laid out clearly in this policy.

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Your Control

You can view, correct, or request deletion of your data at any time. You are always in control.

Table of Contents

Have a question? Reach out to our support team:
support@1xbest.pro

1xbest's Privacy Policy is built with Bangladesh users in mind. We believe your personal data belongs to you — our job is to keep it safe. This policy explains what information we collect when you register or play on 1xbest, how we use it, and what rights you have.

This privacy policy is part of our Terms & Conditionsworks alongside it. We recommend reading both.

📥1. What Information We Collect

1xbest collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

Data Type Example When We Collect It
Identity Information Name, date of birth, national ID During registration & KYC
Contact Information Mobile number, email address When Creating an Account
Financial Information Mobile Pay/Nagad number, transaction history During Deposits/Withdrawals
Device Information IP address, browser, OS On site visits
Gaming Data Game history, betting patterns Time Spent Gaming
Location Data Country & city (approximate) Auto-detected from IP

We never store your password or full card number. Payment details are processed directly through an encrypted gateway.

⚙️2. How Your Information Is Used

1xbest uses your data only for specific purposes. It is never used for anything beyond what is necessary or relevant.

  • To create, manage, and verify your account.
  • To process deposits and withdrawals.
  • To send bonus and promotional offers (where you have given consent).
  • To detect fraud and irregularities, and to keep the platform secure.
  • To provide customer support and resolve complaints.
  • To meet legal and regulatory obligations.
  • To improve your gaming experience and develop new features.
  • To ensure responsible gaming (detection of unusual patterns).

You can unsubscribe from marketing messages at any time. Service-related messages cannot be turned off.

🤝3. Who We Share Your Data With

1xbest never sells your data. However, in limited cases, it may be shared with trusted partners:

  • Payment Provider: Payment gateways such as Mobile Pay, Nagad, and Rocket receive limited data to process transactions.
  • Game Provider: Third-party game providers only receive the information necessary to operate their games.
  • KYC Verification Provider: Trusted providers for identity verification.
  • Law Enforcement: Only upon a court order or government directive.
  • Analytics Services: Anonymised data is used to generate statistics.

All our partners are held to the same privacy standards we follow. They are not permitted to use your data for any other purpose.

🍪4. Cookie Policy

1xbest uses cookies on its website. Cookies are small files stored in your browser that help improve your experience.

Cookie Type Purpose Mandatory?
Essential Cookies Login session, security Yes
Performance Cookies Page load speed, error detection No
Preference Cookies Remembering language and theme settings No
Analytics Cookies Usage Statistics No

You can disable cookies from your browser settings. However, turning off essential cookies may cause some features to stop working.

🛡️5. Data Protection Measures

1xbest uses multiple layers of security to protect your information:

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SSL/TLS Encryption

All data transfers are secured with 256-bit encryption.

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Firewall Protection

An advanced firewall system protects against cyber attacks.

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Access Control

Only authorized personnel have access to your data.

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Regular Audits

Security measures are regularly reviewed and improved.

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Secure Server

Data is stored in secure data centers.

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Two-Factor Verification

Enabling 2FA makes your account significantly more secure.

✋6. Your Data Rights

As a 1xbest user, you have the following rights:

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Right to Access

To find out what data we hold about you, submit a request.

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Right to Rectification

You may request a correction if any of your information is inaccurate.

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Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

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Right to Object

You can opt out of marketing or specific uses of your data.

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Right to Data Portability

You can receive your data in a structured, portable format.

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Right to Restrict Processing

In certain circumstances, the processing of your data can be restricted.

To exercise any of these rights, email us at: support@1xbest.pro — We will respond within 30 days.

⏳7. Data Retention

Different types of data are retained for different periods:

For the duration of account activity

All data is retained while your account is active. Deletion begins once you close your account.

Financial transactions: 7 years

Financial records are retained for 7 years due to legal obligations.

KYC documents: 5 years

Identity verification documents are retained for 5 years in accordance with regulatory requirements.

Gaming logs: 2 years

Game history is retained for 2 years for dispute resolution and fraud detection.

Marketing consent: until consent is withdrawn

Marketing data is retained until you opt out.

📞8. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out. We're genuinely here to help.

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Email
support@1xbest.pro
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Live Chat
24/7 Support
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Response Time
Up to 30 days

🔄9. Policy Change Notifications

When we update this Privacy Policy:

  • An updated date will be shown at the top of this page.
  • You will be notified at your registered email address of any significant changes.
  • App users will receive push notifications.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly. The date of the latest update is always shown at the top of the page.

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Your data is safe – join now

Your privacy is fully protected at 1xbest. Register securely and enjoy the best gaming experience.

By registering, you agree to our Privacy Policy and Terms & Conditions acceptance.

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